Privacy Policy

Your privacy matters to us.

Cap Kings is committed to protecting your personal information in accordance with the
Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect:

  • Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Billing Address
  • Order History
  • Payment Information (processed securely by third-party providers)

How We Use Your Information

Your information is used to:

  • Process orders
  • Deliver purchases
  • Communicate order updates
  • Improve customer service
  • Send promotional offers (only where you have opted in)

Information Security

We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration or disclosure.

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember shopping cart contents
  • Enhance your browsing experience
  • Analyse website traffic

You may disable cookies in your browser settings, although some website features may no longer function correctly.

Third-Party Services

We may share limited information with trusted third-party providers including:

  • Courier Companies
  • Payment Gateways
  • Marketing Platforms (where consent has been provided)

Only the information necessary to perform these services will be shared.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion where legally permissible
  • Withdraw marketing consent at any time

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team.