FREQUENTLY ASKED QUESTIONS

Find answers to the most common questions about our products, orders and services.

Are your products authentic?

Yes. We pride ourselves on supplying high-quality Formula 1 and Football merchandise. Product authenticity is clearly indicated on each product listing where applicable.

How long does delivery take?

Orders are usually dispatched within 1–2 business days. Delivery generally takes between 2–5 business days depending on your location within South Africa.

Do you deliver nationwide?

Yes. We deliver throughout South Africa using trusted courier partners

Can I track my order?

Absolutely. Once your order has been dispatched, you’ll receive an email containing your tracking number so you can monitor your delivery.

What payment methods do you accept?

We accept secure online payments including:

  • Credit & Debit Cards
  • EFT
  • PayFast
  • Apple Pay (where available)
  • Google Pay (where available)
  • Payflex (where available)
Can I return a product?

Yes. If your item meets our Returns Policy, you may return it within 7 days of receiving your order.

What if my item arrives damaged?

Please contact us within 48 hours of delivery and include photographs of the item and packaging. We’ll gladly assist with a replacement or suitable resolution.

How can I contact Cap Kings?

You can contact us via:

  • Email
  • WhatsApp

Our support team is always happy to assist.

AUTHENTIC MERCH

Official & Genuine Products

FAST DELIVERY

Nationwide Delivery

SECURE PAYMENTS

100% Secure Checkout

EASY RETURNS

7 Day Return Policy